Frequently Asked Questions

Leads are posted 24 hours a day, 7 days per week in real time. For example, when a consumer clicks "submit" on one of our, (or our partner) web pages, the leads are instantly entered into the database. We age the leads on a 24 clock, (not a business day), so a lead that is "new today" will labeled that way until the 24th hour after it was posted.

We add additional discounts to the leads every 4 hours.

We let the market drive our pricing by a proprietary pricing algorithm. We adjust the price of any given lead based on a combination of factors. Some of these factors are:

• We consider the age of the lead
• The location of the lead
• How popular the area is

Each lead price is marked to the left, and will decrease in price every 4 hours. It will then be removed from our system.

Simply put, we'll replace a lead if:

1. The consumer has given us bad contact information (i.e. phone number not in service)
2. The lead is a fictitious person or a person "in the business"
3. The lead is a duplicate for one that you have already purchased on this web site

In addition we will at our discretion offer a courtesy credit for:

1. The consumer has already completed the transaction
2. The consumer claims that they (or any member of their family) did not make the inquiry

The site will automatically e-mail the password to you. To request it, simply attempt to log in to the site with the password that you think is correct. If the password that you enter is incorrect, the site will display an error page with the option of entering your e-mail address to have the password automatically sent to you. Go to the forgot password page to begin this process.

We source leads from our network of web sites as well as through outside affiliates, or via consignment from other lead aggregation web sites. All of our leads are generated through Internet submission.

a. You may view your purchase credits and other transaction history by logging into the site, and then clicking on the "My Account" link under your login name at the top right of the page. Once in the My Account page, click on the “Transaction history” page.

Closing rate is heavily dependent on the person doing the closing! That said, our clients report back that 10-20% of the leads we provide result in sales in the short term.

Some tips for closers: Call the consumer quickly. Be persistent. Use a leads management system whenever possible, If you haven't gotten in touch with the consumer, put the lead in your tickle file to call in 3 or 4 weeks. Aged leads sometimes close better than new!

Our site stores your credit card in an encrypted state, and only uses the card when you make a purchase. We do accept all of the major credit cards for lead purchase payments.

When purchasing leads from Leads Direct, you will be purchasing a shared lead.

• Shared leads are sold not more than four times total, giving you a significantly lower cost per lead!
• Shared leads are often sold twice or less…it’s a big country!

One important note about why we sell shared leads vs. exclusive. Exclusive leads are by their nature exclusive only to the lead provider; however the consumer can continue to shop. The same consumer that generated your exclusive lead could have called 5 other companies or submitted for multiple quote requests prior to coming through us exclusively. That fact plus the added cost is why we sell a shared lead.

You may view your purchase credits and other transaction history by logging into the site, and then clicking on the "My Account" link under your login name at the top right of the page. Once in the My Account page, click on the “Download Leads” page.